2. Last time I talked to customers who went to the gym regularly and I believe for this type of opportunity it would still benefit my interviews to continue to use customers who go to the SW Recreation center regularly simply because this affects them the most.
3. My questions were a little tweaked from my first set of interviews but the small tweaks help me dig into the way people think.
New Questions:
- If given the opportunity would you be willing to go to the SW recreation center between the times 7:00 AM to 3:30 PM
- However you realize that parking is restricted at SW during that time?
- How many hours do you spend inside the gym when you go to exercise?
- If there was meter parking at the SW recreation Center how much would you be willing to pay for the time you spend at the gym? (hourly basis)
4.
5. I learned that people are still willing to go exercise between the times 7:00 AM and 3:30 PM but this time I learned how many hours they are spending at the gym and how much they are willing to pay. I felt like I'm at the next stage of this opportunity where I research how much one should pay on an hourly basis for parking at the SW recreation center.
6. Tips to interviewing customers:
- Just do it: You'll never get an interview if you don't ask
- Be polite: you get the best answers from your interviewees if you are polite to them
- Be prepared: the best interviews come from those who are prepared before hand with good questions.
I really liked how fine tuned your interview questions were. They were interesting to watch. I currently work at SWRC and it is very interesting to me to see how until 3:30 pm there is not nearly as many people at the gym. Buying a parking pass is definitely annoying and I completely understand why people don't do it and come to the gym once parking is lifted. If you would like to watch my interview it's here: http://lgator.blogspot.com/2016/02/interviewing-customers-no-2.html
ReplyDeleteHung, nice job on this assignment. You had great interview videos, and excellent questions that allowed for the interviewee's to have a wide range to answer questions. Your idea for parking at Southwest is one that many people think about, and so your process here was a great learning experience for you and for me. Thanks for sharing!
ReplyDeleteI enjoyed your interviews, and the reasoning behind why and how you changed your questions from the first round of interviews. I think you can still improve by interviewing more people. Also, I was wondering if people would have to pay the meter parking with coins or if they could use a card slot system. I know most of my friends do not usually carry around coins with them, so I think this would be a good way for people to not have to worry about having coins on them. Overall, I think this is a great idea. I life off campus, and I usually go to the gym during the restricted parking hours. If I did not have a scooter, then I would definitely use this service. You can check out my interviews in the link below.
ReplyDeletehttp://luissoto93.blogspot.com/2016/02/interviewing-customers-no-2.html